An Oak Park HOA in the Smoketree area approached us in early 2025 with a specific problem: bin-related CC&R violations were generating 40-60 letters per quarter, draining administrative time and creating recurring resident friction. The board wanted to know if a master bin-valet contract would meaningfully reduce the queue.
We ran a 12-week pilot covering 65 of the 92 homes in the association — homes that opted in. Standard weekly service, no special handling, no extra coordination beyond gate codes.
After 12 weeks: bin-violation letters dropped from an average of 51 per quarter to 31. Specifically, the 65 homes on the pilot generated only 4 violations total during the pilot vs 28 in the prior matched period. The 27 non-pilot homes generated the rest.
The board extended to the full association the following quarter. Year one results: ~80% reduction in bin-related letters, sharp drop in resident-to-board complaints about neighbors' bins, no reported reduction in violation-letter accuracy.
Want a similar pilot for your HOA? Oak Park HOA bin valet starts with a free property audit.